Ask supervisors about one of their employees and they will rarely talk about how fast he or she calculates numbers in their head. No, they will say something like, “Sandy is really a good worker.” The translation is: Sandy has a good (workplace) attitude.

First, let’s look at some of the characteristics that constitute a poor attitude at work: Lack of enthusiasm or initiative for a job assignment, excessive emotionality or constant complaining, avoiding contact with co-workers, and blaming failure on others. This kind of negativity usually turns into poor job performance and decreased productivity.

Next, let’s look at a good attitude: Hard-working and focused, getting along with supervisors and co-workers, honesty, optimism, flexibility, and self-confidence. This attitude usually translates into getting things done on time or even tackling assignments ahead of time.

Think it’s impossible to change an attitude? It’s not. One way to do so is to identify one thing to change, and then make small, deliberate steps toward the positive side of the spectrum. For example, instead of automatically blaming a failure on others, add the step of acknowledging it to yourself first. That’s the beginning of taking responsibility and moving in the right direction. In short, people usually get what they give in life.

Is it a good or poor attitude for you? If you choose the good, you’ll bring out the best in yourself.

(Editor’s Note: Bobbi Jo Lyman, Ph.C, is the owner of Psychology at Work. She may be reached at (360) 479-4147.).