While most retailers are focused on extracting every bit of revenue from the current calendar year, industry analysts are already looking ahead to identify the trends that will take root, the technologies that will be judged “top priority” and other changes in store for the retail landscape in 2013.
What follows is a compendium of educated guesses and forecasts, and the editors at NRF Stores would like to think that most of them have value. Still, if we had to sum up our expectations for 2013 in one word, it would be “convergence” - tying together the web, Big Data, analytics, mobile, social and all things digital to deliver a seamless experience to shoppers. read more »